Upon arrival, patients will receive assistance from the Customer Relationship Team to complete the registration form. A Unique Identification Number (UID) will be generated for the patient, which plays a crucial role in tracking their medical records throughout their stay.

Patients are required to make an advance payment, which will be adjusted against their final bill upon discharge. During the admission, the staff will guide patients in selecting the appropriate category of room based on their needs and availability.

In cases of emergency, patients are admitted through a dedicated billing counter. If bed availability is an issue, emergency care will be provided to stabilize the patient before transferring them to another facility if necessary, following a complete evaluation.

The facility observes several guidelines regarding bed availability: patients may be temporarily shifted between different care units when necessary, ensuring that critically ill patients receive priority in bed assignments.

Patients seeking cashless hospitalization through corporate insurance must visit the dedicated insurance desk or TPA desk to facilitate the process efficiently, ensuring a smoother admission experience.